Shipping policy
At Rise Grounded™, we aim to make shipping simple, reliable, and transparent.
Order Processing
Orders are typically processed within 1–2 business days.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information when available.
Shipping Times
Estimated delivery time is typically 5–7 business days after processing.
Please note that delivery times are estimates and may occasionally vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.
Shipping Delays
If your order is significantly delayed, please contact us at hello@risegrounded.com and we’ll be happy to help.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at hello@risegrounded.com. While we’ll do our best to make changes before an order ships, we cannot guarantee that changes can be made once processing has begun.
Questions
For any questions regarding your shipment, contact us at:
Email: hello@risegrounded.com
Rise Grounded™
Newark, NJ 07102
United States
Last updated: July 30, 2026